Susan R. Bernstein: Managing Contracted Services in the Nonprofit Agency

<body bgcolor="#FFFFFF" text="#000000" link="#0000FF" vlink="#CC0000" alink="#CC0000"><center><hr width="350" size="1" align="center" noshade>Interviews with nonprofit agency managers illuminate how welfare state mechanisms work in practice and in the tangled nature of bureaucracies<hr width="350" size="1" align="center" noshade><p><a href="https://cdcshoppingcart.uchicago.edu/Cart/ChicagoBook.aspx?ISBN=9780877228080&&PRESS=temple" target="_top">Buy this book!</a> | <a href="https://cdcshoppingcart.uchicago.edu/Cart/Cart.aspx?PRESS=temple" target="_top">View Cart</a> | <a href="https://cdcshoppingcart.uchicago.edu/Cart/Cart.aspx?PRESS=temple" target="_top">Check Out</a></p><p><img src="768_reg.gif" height=200 border=1 vspace=4></p></center><h1>Managing Contracted Services in the Nonprofit Agency</h1> <H2>Administrative, Ethical, and Political Issues</H2> <h3>Susan R. Bernstein, foreword by Roger A. Lohmann</h3> <P>cloth 0-87722-808-6 $74.50, May 91, <FONT COLOR=#990033>Out of Stock Unavailable</FONT> <br>paper 0-87722-809-4 $26.95, May 91, <FONT COLOR=#990033>Out of Stock Unavailable</FONT> <br>Electronic Book 1-43990-415-4 $28.95 <FONT COLOR=#990033>Out of Stock Unavailable</FONT> <BR> 230 pp 6x9 </P><BLOCKQUOTE><I>"This valuable piece of scholarly work examines an important facet of administrative behavior in social welfare agencies in a very sensitive and penetrating way. The ethnographic approach enables a fuller exploration of this practice terrain than is generally possible with survey research. With the benefit of this work, future students of administration should be better able to formulate questions to guide research."</I> <br>&#151<b>Rino Patti</b><I></I></BLOCKQUOTE> <p>Through interviews conducted with nonprofit agency managers in the New York City metropolitan area, Susan Bernstein vividly describes their experiences with "contracting out," the principal way that the "reluctant" American welfare state has of providing public services through the private sector. The agency administrators look upon this as a nightmarish game and their stories illuminate how welfare state mechanisms work in practice as well as the tangled nature of bureaucracies Bernstein illustrates and analyzes these administrators� strategies for managing the administrative, ethical, and political issues of contracted services. <I>Managing Contracted Services</I> is one of the first books to examine how administrators manage contracted services in a bureaucratic and political environment. <BR> <h2>Excerpt</h2><P>Excerpt available at <a href="http://www.temple.edu/tempress">www.temple.edu/tempress</a></p> <BR> <h2>Contents</h2><P> <p>Foreword &#150 Roger A. Lohmann <br>Acknowledgments <br>1. The World of Nonprofit Agency Managers <br>2. The Game of Contracted Services <br>3. Perspectives <br>4. Compliance <br>5. Change <br>6. Ethics <br>7. Accountability <br>8. Service Delivery <br>9. Prerequisites </P><BR> <H2>About the Author(s)</H2> <P><b>Susan R. Bernstein</b> is Assistant Director for Administrative Operations in the Department of Social Work Services of The Mount Sinai Hospital, New York City.</P> <BR><H2>Subject Categories</H2> <p><A HREF="/tempress/political.html" TARGET="_top">Political Science and Public Policy</a> </p> <p align="center"><a href="https://cdcshoppingcart.uchicago.edu/Cart/ChicagoBook.aspx?ISBN=9780877228080&&PRESS=temple" target="_top">Buy this book!</a> | <a href="https://cdcshoppingcart.uchicago.edu/Cart/Cart.aspx?PRESS=temple" target="_top">View Cart</a> | <a href="https://cdcshoppingcart.uchicago.edu/Cart/Cart.aspx?PRESS=temple" target="_top">Check Out</a></p><p><font face="Arial" size="1"><a href="copyright.html" onMouseOver="window.status='Web Copyright Policy';return true;" onMouseOut="window.status=''" title="Web Copyright Policy">©</a> 2015 <a href="http://www.temple.edu" target="new" onMouseOver="window.status='Link to Temple University home page';return true;" onMouseOut="window.status=''" title="Link to Temple University home page">Temple University</a>. All Rights Reserved. http://www.temple.edu/tempress/titles/768_reg.html</font></p>